PRE ORDER VS SAME DAY SHIPPING

• PRE-ORDER is pre payment, and it means you can secure a LARGE discount there are a few reasons we can do this.

1. Shipping Costs from EVE to Hervey Bay is rather expensive
2. If we can collate a large number of orders together, we can secure better shipping costs directly from EVE factory to your delivery address.
3. If we can accurately order the right quantity of cells from EVE, the entire process is more efficient and also lowers the cost.

SAME DAY SHIPPING - Orders from stock means we need to pay the expensive Dangerous Goods shipping a second time to your address. This and the cost of holding the stock in storage and business related expenses add up quickly. We always prefer to get our customers the best value for money.

Process > Quality of cells. Directly purchased from EVE, with testing data > moved to our warehouse for packing into boxes of 4 or aseembly into our range of batteries. We can then negotiate with shipping companies to deliver the goods at the best rates available for DG.

SAME DAY means we ship it from our stock in Hervey Bay to you the same day. We call the courier after you make the order. You should receive the goods within a few days to all EAST COAST locations.

STOCK INFORMATION

NEXT DELIVERY OF EVE A+ GRADE CELLS is approx MIDDLE OF JULY
First and Second and Third ALLOCATION EXHAUSTED - SOLD OUT

New Model for Q2 2024. First stock arrives start of Q2 2024. Real Capacity is over 330AH

Warranty coverage is subject to compliance with the published specifications and operating guidelines. Any claim must include adequate documentation of system design, operating currents, voltage settings, and temperature conditions.

In our experience over the past five years, the vast majority of issues submitted for review have been related to operating conditions such as:

• Operation outside recommended temperature ranges (too hot or too cold)

• Excessive charge or discharge currents

• Incorrect BMS or inverter programming

• Low or high voltage settings outside specification

• Installation or system configuration errors

These factors are user-controlled and are not considered manufacturing defects.

Automotive-grade (A+ Grade) cells are engineered for long service life when operated within specification. When correctly installed, programmed, and thermally managed, they are expected to perform reliably for at least the stated warranty period in the overwhelming majority of cases.

While hardware failure is theoretically possible, it is extremely rare. For this reason, warranty approval requires reasonable evidence that any failure resulted from a manufacturing defect rather than from environmental, electrical, or configuration-related factors.

Batteries are electrochemical systems that require appropriate thermal management and adherence to specified voltage and current limits. Where operating data cannot substantiate compliance with these parameters, liability cannot be assumed.

The vast majority of customers experience reliable, trouble-free operation. Proper system design, correct programming, and appropriate environmental control are the key factors in achieving this outcome.

TRADE PRICING, COLLECTION & FREIGHT TERMS

The advertised price is our Brisbane collection price. Collections are available on Thursdays only and must be arranged in advance.

Our pricing is based on the product cost plus the actual freight charge. For example, 16 units at $150 each, plus freight, will generally cost less than purchasing the same goods with “free shipping” built into the price.

Freight to regional and remote locations may attract a premium. This is a normal cost of transporting heavy Dangerous Goods into these areas. For larger orders, customers should consider collection from Brisbane or from the nearest suitable freight depot.

Freight quote requirements:

• A commercial delivery address is preferred.

• The receiving site must have suitable forklift unloading facilities.

• Residential addresses or sites without a forklift may incur additional tail-lift and handling fees.

• Where direct delivery is unsuitable or uneconomical, collection from a nearby freight depot may be required.

• Customers are responsible for providing accurate delivery and unloading information when requesting a quote.

All lithium battery products are transported as regulated Dangerous Goods in accordance with the applicable UN 3480 transport requirements. Batteries are UN 38.3 tested where required, and compliant Dangerous Goods freight procedures are strictly followed.

These are trade freight arrangements for heavy battery products. Customers must ensure they have suitable access, unloading equipment or a practical depot-collection arrangement before ordering.