PRE ORDER VS SAME DAY SHIPPING

• PRE-ORDER is pre payment, and it means you can secure a LARGE discount there are a few reasons we can do this.

1. Shipping Costs from EVE to Hervey Bay is rather expensive
2. If we can collate a large number of orders together, we can secure better shipping costs directly from EVE factory to your delivery address.
3. If we can accurately order the right quantity of cells from EVE, the entire process is more efficient and also lowers the cost.

SAME DAY SHIPPING - Orders from stock means we need to pay the expensive Dangerous Goods shipping a second time to your address. This and the cost of holding the stock in storage and business related expenses add up quickly. We always prefer to get our customers the best value for money.

Process > Quality of cells. Directly purchased from EVE, with testing data > moved to our warehouse for packing into boxes of 4 or aseembly into our range of batteries. We can then negotiate with shipping companies to deliver the goods at the best rates available for DG.

SAME DAY means we ship it from our stock in Hervey Bay to you the same day. We call the courier after you make the order. You should receive the goods within a few days to all EAST COAST locations.

STOCK INFORMATION

NEXT DELIVERY OF EVE A+ GRADE CELLS is approx MIDDLE OF JULY
First and Second and Third ALLOCATION EXHAUSTED - SOLD OUT

New Model for Q2 2024. First stock arrives start of Q2 2024. Real Capacity is over 330AH

Warranty coverage is subject to compliance with the published specifications and operating guidelines. Any claim must include adequate documentation of system design, operating currents, voltage settings, and temperature conditions.

In our experience over the past five years, the vast majority of issues submitted for review have been related to operating conditions such as:

• Operation outside recommended temperature ranges (too hot or too cold)

• Excessive charge or discharge currents

• Incorrect BMS or inverter programming

• Low or high voltage settings outside specification

• Installation or system configuration errors

These factors are user-controlled and are not considered manufacturing defects.

Automotive-grade (A+ Grade) cells are engineered for long service life when operated within specification. When correctly installed, programmed, and thermally managed, they are expected to perform reliably for at least the stated warranty period in the overwhelming majority of cases.

While hardware failure is theoretically possible, it is extremely rare. For this reason, warranty approval requires reasonable evidence that any failure resulted from a manufacturing defect rather than from environmental, electrical, or configuration-related factors.

Batteries are electrochemical systems that require appropriate thermal management and adherence to specified voltage and current limits. Where operating data cannot substantiate compliance with these parameters, liability cannot be assumed.

The vast majority of customers experience reliable, trouble-free operation. Proper system design, correct programming, and appropriate environmental control are the key factors in achieving this outcome.