Are your products stocked in Australia?

Yes! We carry a large range of stock in Australia, ready to supply locally. Unless the product page clearly states otherwise, the products we sell are held here in Brisbane Australia.

Occasionally, a product needs to be ordered from overseas. These are the exception, and we clearly identify them on the product page so you know before you order. They are special products or custom products only, You will know before you order if you are ordering something special from overseas.

Who delivers my order?

We ship from our Brisbane storage facility using TNT / FedEx to deliver across Australia.

How long does delivery take?

Delivery to most locations in Australia usually takes 3–5 business days after dispatch.

For Western Australia, the Northern Territory and Tasmania, please allow a few extra business days. Delivery times are estimates and can vary depending on your location and freight schedules.

If you need your order by a particular date, please contact us before ordering so we can help you check the expected timeframe.

What if my order arrives damaged?

Please contact us as soon as possible if your order arrives damaged. Include your order number and photos of the packaging and any visible product damage so we can assess the issue and help resolve it.